FAQs

Shipping policy

Thank you for visiting and shopping at Curly Prints. Following are the terms and conditions that constitute our Shipping Policy.

We ship worldwide!

Orders are processed between 7-10 business days.

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping within Canada has the following shipping times (in business days):

Estimated delivery time

Canada Post Priority: 1-5 business days

Canada Post Xpresspost: 2 business days

Canada Post Expedited: 1-2 business days

For International Orders, estimated delivery times are based on your location.

Returns and exchanges

Unfortunately we exchange only. Your satisfaction is our top priority! If you do not love your new purchase, you may exchange the item(s) by mail. 

To complete your exchange, we require a receipt or proof of purchase. Any item that is not exchanged within 30 days will not be accepted. 

To be eligible for an exchange, your item must be unwashed, unworn and in the same condition you received it.  We only replace items that are defective, damaged, or the wrong size that are the exact same item you purchased. If your items are damaged or defective, and you would like to make an exchange, please send an email to info@curlyprints.ca and attach a picture of your defective or damaged item, and we will further assist you.

Send items for exchange to:

Curly Prints

1879 Dranoel Road 

Cavan, Ontario

L0A1C0 

 

Step 1:

Re-pack your items in the original packaging. Include your receipt and all labels.

 

Step 2:

You are responsible for your own return label. We do not provide pre-paid return label. Shipping the item back to Curly Prints is the customer’s financial responsibility and is non refundable. 

 

Curly Prints 

1879 Dranoel Road 

Cavan. Ontario

L0A1C0

 

Step 3: 

Attach return label on top of your original address label 

Step 4:

Please keep receipt of postage for tracking purposes. Please do not mail the return without obtaining a certificate of posting.Once your exchange is received and inspected, we will send an email to notify you that we have received your item(s)- info@curlyprints.ca 

All Sale items are final sale